Most Impacts fall into one of five categories:
- Growth
- Engagement
- Monetization
- Satisfaction
- Process Quality
These exemplary Impacts can kickstart your inspiration:
- Increase paid membership penetration by 25% until end of the year (Monetization)
- Reduce average infrastructure outages by 48% until 2027 (Process Quality)
- Increase the average selling price of private auctions to 450€ (Monetization)
- Bring the Customer Effort Score to an average of 4 (Satisfaction)