Stop Saying "Product-Led." It's Setting You Up for Failure.

Key Takeaways: "Stop Saying Product-Led"

Core Argument

  • "Product-led" creates political resistance: When you say a company should be "product-led," other departments hear "product wants to be the boss"
  • Better framing: Replace "product-led" with "becoming strategic" - everyone wants to be strategic without feeling threatened

Why "Product-Led" Fails

  • Defensive reactions: Sales, marketing, and engineering teams feel their expertise is being devalued
  • Blame magnet: When you position product to "lead," every failure becomes product's fault
  • Jargon barrier: Industry terminology like "dual-track discovery" excludes non-product people from conversations
  • Framework obsession: Teams get caught up in perfect implementation rather than delivering customer value

The Strategic Alternative

Being strategic naturally includes everything "product-led" promises:
  • Customer obsession (understanding your market)
  • Data-driven decisions (evidence-based strategy)
  • Iterative approach (strategy evolves with learning)
  • Outcome focus (making choices to achieve specific results)
  • Cross-functional collaboration (strategy requires all departments)

Practical Actions

Start being strategic immediately without waiting for organizational buy-in:
  • Play "This or That": Force strategic choices through trade-offs (growth vs. profitability)
  • Ask Why 5 Times: Move from solutions to strategic objectives
  • Think 10x: Push beyond incremental thinking to strategic territory
  • Focus on problems: Talk about business problems you're solving, not features you're building

Show Don't Tell

Most effective approach: Stop evangelizing methodologies and demonstrate strategic thinking through:
  • Bringing customer voice to every conversation with evidence
  • Showing up with insights, not opinions
  • Tracking what matters: retention, revenue impact, market share
  • Making bets that consistently pay off because they're evidence-based

Bottom Line

Strategic thinking gets you everything "product-led" promises without the political baggage. It's inclusive rather than exclusive, focused on collective success rather than functional dominance.
  1. https://www.thedecisionstack.com/stop-saying-product-led-its-setting-you-up-for-failure/?ref=the-decision-stack-newsletter